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HOA Unlimited University

ENDCM

Executive New Development Community Management

Develop the knowledge needed to guide new communities through planning, construction, occupancy, governance development, owner transition, operational setup, and turnover.

Program Overview

Guide New Communities From Development to Resident Leadership

A brand-new HOA community does not run like an established one. There's no established process to lean on, no financial history to benchmark against, and often a board that's still developer-controlled and won't be homeowner-elected for months or years. Every early decision either becomes the foundation the community builds on, or the problem someone has to unwind later. The Executive New Development Community Management certificate prepares professionals to work through that early period, when the wrong decision on records, budgets, or communication can create problems that last for years.

The program focuses on the practical work required to establish an association's operations while the community itself is still taking shape. Candidates develop knowledge around governing documents, records, early budgets, developer relationships, owner communication, warranty issues, construction concerns, elections, turnover, and operational readiness.

The objective is to build the administrative and operational foundation that allows the associations to function after development responsibilities begin shifting toward resident leadership.

Step 1 · Education

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Your Credentialing Journey

Three Steps to the ENDCM Credential

The path to certification follows the same order for every candidate: complete the coursework, pass the proctored exam, then submit your application.

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01

Complete the Course

Complete the 24-hour ENDCM education pathway covering development, documentation, budgets, communication, construction issues, governance transition, and turnover.

24 instructional hours

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02

Pass the Proctored Examination

Demonstrate your understanding of the planning, documentation, financial, operational, and transition issues associated with new communities.

Scheduled after course completion

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03

Apply for Certification

Submit your application with proof of course completion and exam results, and agree to the HOA Unlimited Code of Professional Conduct.

Submitted after passing the examination

Track Your Progress

Use the ENDCM Credential Checklist to track your progress through new-development education, examination, certification application, and ongoing professional development.

Education

What You Will Learn

1. The development lifecycle, from initial planning through developer-controlled operations
2. Governing documents, CC&Rs, disclosures, and the recordkeeping systems a new association needs from day one
3. Preliminary budgets, reserve funding at buildout, and early service contracts
4. Coordinating communication among developers, builders, boards, vendors, and new homeowners
5. Amenity openings, warranty tracking, construction punch lists, and early maintenance issues
6. Phased occupancy, board elections, and homeowner education as the community fills in
7. Transition planning, document turnover, financial and operational audits, and readiness for homeowner-elected governance

Requirements

Eligibility and Assessment

Executive New Development Community Management is particularly relevant to community managers, transition coordinators, onsite managers, and professionals working with developers.

The proctored exam addresses planning, documentation, budgets, communication, risk, and the owner transition process specific to new developments.

Professional Development

Maintenance and Renewal

New development practices, construction expectations, governance requirements, and transition processes can change over time. Continuing education helps certificate holders remain prepared for the operational issues that arise as communities move through different stages of development. The proposed renewal cycle is every three years.

Program hours, examination, and renewal requirements remain proposed.

Credential Support

Questions About This Credential?

Contact HOA Unlimited University for program, examination, and certification guidance.

Program

ENDCM

Education

24 Instructional Hours

Assessment

Proctored Examination Required

Renewal

Every three years

*Program hours, examination, and renewal requirements are proposed and require final HOA Unlimited approval.

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